Contact Us
Have questions, feedback, or need assistance? We're here to help! Use the form below or reach out to us through our social channels.
Why Contact FileMagicHub?
Technical Support
Need help with our file management tools? Our technical support team is here to assist you with any questions about file compression, PDF conversion, image editing, or any other features. We provide step-by-step guidance to ensure you get the most out of our platform.
Whether you're experiencing technical issues, need clarification on how to use specific tools, or want to understand the best practices for file optimization, our experts are ready to help you succeed.
Feedback & Suggestions
Your feedback is invaluable to us! We're constantly working to improve our platform and add new features based on user needs. Share your ideas for new tools, improvements to existing features, or suggestions for better user experience.
We read every piece of feedback and use it to prioritize our development roadmap. Your input helps us create tools that truly serve your file management needs and make FileMagicHub the best platform it can be.
Other Ways to Reach Us
📱 Social Media
🆘 Support
💼 Business
Response Time & Support Hours
Standard Response: We typically respond to all inquiries within 24-48 hours during business days.
Priority Support: Business inquiries and technical issues receive priority attention.
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (IST)
Weekend Support: Limited support available on weekends for urgent matters.
Frequently Asked Questions
How quickly will I receive a response?
We aim to respond to all inquiries within 24-48 hours during business days. For urgent technical issues, we prioritize those requests and typically respond within 4-8 hours. If you need immediate assistance, you can also check our help articles and FAQ section for quick answers.
What information should I include in my message?
To help us assist you better, please include: your name, email address, specific issue or question, steps you've already tried, and any error messages you're seeing. For technical issues, screenshots or detailed descriptions of the problem are very helpful. The more information you provide, the faster we can resolve your issue.
Can I request new features or tools?
Absolutely! We welcome feature requests and suggestions for new tools. Your input helps us understand what users need most and guides our development priorities. When submitting feature requests, please explain the use case and how it would benefit you and other users. We review all suggestions and implement the most requested features.
Is there a limit to how many times I can contact support?
No, there's no limit! We're here to help you succeed with our tools, regardless of how many questions you have. Whether you're a first-time user or a power user, we're committed to providing excellent support. We believe that helping you succeed with our platform benefits everyone.